We're Hiring!
Sales Administrator Vacancy
We're a growing online retailer dedicated to providing our customers with high-quality products and are known for our excellent customer service. As we enter a phase of planned expansion we’re looking for a detail-oriented and proactive Sales Administrator to support our sales and customer service operations.
Role Overview
The Sales Administrator plays a key role in ensuring the smooth running of our sales processes. You will manage customer orders, maintain accurate records, and provide first-class administrative support to help drive the business forward.
Key Responsibilities
Process online customer orders and liaise with the warehouse to resolve queries and ensure timely dispatch
Handle customer queries via email, live chat, and phone
Maintain and update sales records, ensuring accuracy and compliance
Support the management team with insights and report issues.
Liaise with suppliers, couriers, and other partners as needed
Assist in stock management and product listing updates on our website and general administrative tasks to meet targets and deadlines
What We’re Looking For
Previous experience in sales administration, e-commerce, or customer service role is preferred but not essential. Strong customer service skills are essential.
Strong organisational and multitasking skills
Excellent communication skills, both written and verbal
Strong IT literacy.
Ability to work independently and as part of a team
A proactive, problem-solving mindset with attention to detail
What We Offer
We're a Real Living Wage employer, Salary would be £24.5k based on 37.5hrs per week.
Ideally we'd like to offer this job as part time job share split between two people, however we're flexible and there is the option of full or part time or term time working. This is a long term role with scope for development.
We are an inclusive, supportive team and this is a great opportunity to work in a dynamic, growing online retail business
How to Apply
Please send your CV to: harry@enamelshades.co.uk