Terms and Conditions
Particulars of Ownership
This Website is owned and managed by HFS Specialities Ltd registered in England and Wales No 8032221, having its registered offices at; 26 The Green, Kings Norton, Birmingham,B38 8SD
1. Acceptance of Terms of Use and Amendments
Each time you use or cause access to this web site, you agree to be bound by these Terms of Use, as amended from time to time with or without notice to you. In addition, if you are using a particular service on or through this web site,you will be subject to any rules or guidelines applicable to those services and they shall be incorporated by reference into these Terms of Use. Please see our Privacy Policy, which is incorporated into these Terms of Use by reference.
2. Our Service
Our web site and services provided to you on and through our web site on an "AS IS" basis. You agree that the owners of this web site exclusively reserve the right and may, at any time and without notice and any liability to you, modify or discontinue this web site and its services or delete the data you provide, whether temporarily or permanently. We shall have no responsibility or liability for the timeliness, deletion, failure to store,inaccuracy, or improper delivery of any data or information.
We aim to fulfil delivery of customer orders within seven working days from the next working day after the date of purchase
3. Your Responsibilities and Registration Obligations
In order to use this web site, you must or may be asked to register on our site and agree to provide truthful information when requested. When registering, you explicitly agree to our Terms of Use and as may be modified by us from time totime and available here.
4. Privacy Policy
We do not store credit card details nor do we share customer details with any 3rd parties.
Email addresses obtained as part of a business transaction on this website are used to send a confirmation email before processing the order and dispatch confirmation once the order is complete. Email addresses used to conduct business may be added to our mailing list. You can request to be removed from this mailing list at any time by contacting us directly or via the unsubscribe link in any email sent via this list. Unsubscribe requests may take up to 72 hours to process.
5. Prices and VAT
All prices are expressed inclusive of any VAT payable at the current HMRC rate unless otherwise stated.
6. Acceptance of Orders
There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch thegoods to you. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that the goods are dispatched a contract will be made between you and us, and you will be charged for the goods. To ensure availability of all our products customers maybe limited to a maximum number of items. If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you.
We will not be held liable for any errors of understanding where orders are placed by telephone.
7. Delivery
Delivery will be made to the address specified by you on the completed order form.
We may use Royal Mail and selected parcel delivery companies to fulfil our deliveries and as such we do not have direct control over these services. We cannot be held responsible for delivery delays caused by circumstances outside our control howsoever caused. Delivery conditions and signatures for delivery will vary dependent on carrier used. All goods must be signed for on delivery by an adult aged 18 years or over.
If a carrier attempts to deliver your order to the delivery address as arranged with you but there is nobody at the delivery address to accept your order, the driver will usually leave notification of attempted delivery and you will need to contact that delivery company to arrange redelivery. We cannot be held responsible for delivery companies failing to leave non-delivery notification, failed deliveries or any costs incurred by you in arranging redelivery.
The delivery services we use cover most UK residential addresses with individual postcodes. Selected caravan parks, camp sites and holiday homes may be excluded, please check your postcode.
We aim to ensure delivery within seven working days of placing an order.
8. Returns and Defective Goods
We hope you will be happy with your purchase. However, should you feel it necessary to return an item, we aim to make the returns process as simple as possible.
If you are unhappy with any item you must first notify us within 14 days of purchase via email to
If the return is approved by us the item should be returned at your cost in the original packaging to the following address:
Returns
Enamelshades.co.uk
7 Lea House Road
Birmingham
B30 2DB
Our policy is to refund only the item cost and not the cost of return postage or packaging.
Your statutory rights are not affected.
We will replace any goods which are defective in workmanship or materials or, at our option, refund the purchase price of those goods. We will not be held liable for any loss or damage resulting from the use of goods whether defective or otherwise nor for any consequential damages or any costs incurred by the Buyer in connection with the goods or for whatever reason.
9. Cancellation
If an order has not been dispatched you may request to cancel or change that order between 9am and 5pm on any working day up to the day before delivery. To cancel an order you must contact us by telephone. Orders cannot be cancelled by email.
10. Payment
Authority for payment must be given at the time of placing your order. You agree that you may be charged for the goods before your order is ready for dispatch. Our liability to you in connection with any order will not exceed the total price charged for the relevant items.
11. Registration and Password
You are responsible to maintain the confidentiality of your password and shall be responsible for all uses via your registration and/or login, whether authorized or unauthorized by you. You agree to immediately notify us of any unauthorized use or your registration, user account or password.
12. Your Conduct
You agree that our web site may expose you to Content that may be objectionable or offensive. We shall not be responsible to you in any way for the Content that appears on this web site nor for any error or omission.
You explicitly agree, in using this web site or any service provided, that youshall not:
(a) provide any Content or perform any conduct that may be unlawful, illegal, threatening, harmful, abusive, harassing, stalking, tortious, defamatory, libelous, vulgar, obscene, offensive, objectionable, pornographic, designed to or does interfere or interrupt this web site or any service provided, infected with a virus orother destructive or deleterious programming routine, give rise to civil or criminal liability, or which may violate an applicable local, national or international law;
(b) impersonate or misrepresent your association with any person or entity, orforge or otherwise seek to conceal or misrepresent the origin of any Content provided by you;
(c) collect or harvest any data about other users;
(d) provide or use this web site and any Content or service in any commercial manner or in any manner that would involve junk mail, spam, chain letters, pyramid schemes, or any other form of unauthorized advertising without our prior written consent;
(e) provide any Content that may give rise to our civil or criminal liability or which may constitute or be considered a violation of any local, national or international law, including but not limited to laws relating to copyright, trademark, patent, or trade secrets.
13. Third Party Services
Goods and services of third parties may be advertised and/or made available on or through this web site. Representations made regarding products and services provided by third parties are governed by the policies and representations made by these third parties. We shall not be liable for or responsible in any manner for any of your dealings or interaction with third parties.
14. Indemnification
You agree to indemnify and hold us harmless, our subsidiaries, affiliates, related parties, officers, directors, employees, agents, independent contractors, advertisers, partners, and co-branders from any claim or demand, including reasonable legal fees, that may be made by any third party, that isdue to or arising out of your conduct or connection with this web site orservice, your violation of this Terms of Use or any other violation of the rights of another person or party.
15. DISCLAIMER OF WARRANTIES
YOU UNDERSTAND ANDAGREE THAT YOUR USE OF THIS WEB SITE AND ANY SERVICES OR CONTENT PROVIDED (THE"SERVICE") IS MADE AVAILABLE AND PROVIDED TO YOU AT YOUR OWN RISK. ITIS PROVIDED TO YOU "AS IS" AND WE EXPRESSLY DISCLAIM ALL WARRANTIESOF ANY KIND, IMPLIED OR EXPRESS, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY, IMPLIED OR EXPRESS, THAT ANY PART OF THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE, TIMELY, SECURE, ACCURATE, RELIABLE, OFANY QUALITY, NOR THAT ANY CONTENT IS SAFE IN ANY MANNER FOR DOWNLOAD. YOU UNDERSTAND AND AGREE THAT NEITHER US NOR ANY PARTICIPANT IN THE SERVICE PROVIDES PROFESSIONAL ADVICE OF ANY KIND AND THAT USE OF SUCH ADVICE OR ANY OTHER INFORMATION IS SOLELY AT YOUR OWN RISK AND WITHOUT OUR LIABILITY OF ANYKIND. Some jurisdictions may not allow disclaimers of implied warranties andthe above disclaimer may not apply to you only as it relates to implied warranties.
16. Representation and Warranties
By accepting these terms and conditions the Buyer acknowledges that we have made no representation, warranty or condition that the goods are fit for any purpose.
17. LIMITATION OF LIABILITY
YOU EXPRESSLYUNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT,SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSS (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES),RESULTING FROM OR ARISING OUT OF (I) THE USE OF OR THE INABILITY TO USE THE SERVICE, (II) THE COST TO OBTAIN SUBSTITUTE GOODS AND/OR SERVICES RESULTING FROM ANY TRANSACTION ENTERED INTO ON THROUGH THE SERVICE, (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA TRANSMISSIONS, (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE, OR (V) ANY OTHER MATTER RELATING TO THE SERVICE. In some jurisdictions, it is not permitted to limit liability and therefore such limitations may not apply to you.
18. Reservation of Rights
We reserve all of our rights, including but not limited to any and all copyrights, trademarks, patents, trade secrets, and any other proprietary right that we may have in our web site, its content, and the goods and services that may be provided. The use of our rights and property requires our prior written consent. We are not providing you with any implied or express licenses or rights by making services available to you and you will have no rights to make any commercial uses of our web site or service without our prior written consent.
19. Notification of Copyright Infringement
If you believe that your property has been used in any way that would be considered copyright infringement or a violation of your intellectual property rights please contact us at contact@enamelshades.co.uk and we will investigate the matter within one business day.
20. Applicable Law
These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.
21. Miscellaneous Information
(i) In the event that this Terms of Use conflicts with any law under which any provision may be held invalid by a court with jurisdiction over the parties, such provision will be interpreted to reflect the original intentions of the parties in accordance with applicable law, and the remainder of this Terms of Use will remain valid and intact; (ii)The failure of either party to assert any right under this Terms of Use shall not be considered a waiver of any that partys right and that right will remain in full force and effect; (iii) You agree that without regard to any statue or contrary law that any claim or cause arising out of this web site or its services must be filed within one (1) year after such claim or cause arose or the claim shall be forever barred; (iv) We may assign our rights and obligations under this Terms of Use and we shall be relieved of any further obligation.
22. Consent
By continuing to browse or otherwise accessing the web site, you signal acceptance of the terms and disclaimer setout above. If you do not accept any of these terms, leave this Web Site now.
